Professional profile
Technical Product Manager with 8+ years leading product strategy and delivery, and 13+ years in software. Built and launched SaaS subscription businesses from zero in LATAM, including go-to-market, pricing and enterprise rollouts (Avianca). Strong in data-heavy products (Power BI, SQL), Agile execution, and AI-enabled rapid prototyping to accelerate discovery. Experienced working with distributed engineering teams across time zones.
Selected impact
- Launched a SaaS subscription business model from scratch (BioTime Cloud), converting a license-only operation into recurring revenue across LATAM.
- Led end-to-end enterprise implementations for clients including Avianca.
- Cut design and iteration cycle time by ~60% through AI-assisted rapid prototyping.
- Reduced KPI reporting time by 40% by designing Power BI dashboards and Azure DevOps reports.
Professional experience
- Facilitated Agile ceremonies (Sprint Planning, Backlog Refinement, Retrospectives), improving team delivery speed.
- Designed Power BI dashboards and Azure DevOps reports, enabling real-time tracking of KPIs and reducing reporting time by 40%.
- Supported the Product lifecycle end-to-end, ensuring on-time delivery of features and enhancements.
- Created and optimized product roadmaps and effort matrices, improving resource allocation efficiency.
- Developed workflows and prototypes with AI-powered platforms, reducing design iteration time by 60%.
- Researched emerging technologies to drive automation initiatives, delivering process optimization projects with measurable ROI.
- Produced clear, concise product documentation, improving onboarding time for new team members by 35%.
- Led the launch and market expansion of SaaS and on-premises Time & Attendance and Access Control solutions, driving adoption in the local market.
- Defined go-to-market strategies and managed the marketing plan, achieving measurable growth in software license and SaaS subscriptions.
- Coordinated with headquarters to assess market demands and implement new features in upcoming software releases, ensuring alignment with customer needs.
- Developed a new business model for the Time & Attendance solution, improving scalability and revenue streams.
- Managed the product roadmap and collaborated daily with the development team in China to deliver high-impact software projects.
- Created detailed user stories from customer feedback, accelerating feature development and improving user satisfaction.
- Acted as QA Tester for all new features and releases, guaranteeing quality and functionality before deployment.
- Designed and delivered training materials, advertising assets, and audiovisual content for brand awareness and technical enablement.
- Represented the company in trade shows, webinars, and live events, strengthening brand presence and customer engagement.
- Directed project budgeting, approval processes, and financial tracking to ensure profitability and cost control.
- Managed the full software development lifecycle, resolving technical issues and aligning deliverables with client expectations.
- Led cross-functional project teams, overseeing work plans, roadmaps, and milestone tracking.
- Defined sprint tasks, software requirements, and KPIs to measure performance and delivery quality.
- Conducted QA testing on proprietary payroll and time attendance platforms, ensuring accuracy and compliance before release.
- Delivered training sessions for clients and internal teams on system functionalities, boosting user adoption and operational efficiency.
- Managed end-to-end projects with clients, providing regular progress updates to stakeholders and project leaders.
- Delivered configuration and management training for software solutions, enabling clients to maximize system capabilities.
- Provided advanced technical support for payroll systems, access control, and visitor management platforms.
- Performed database-level support on SQL and MySQL, resolving complex technical issues.
- Executed QA testing for new features prior to deployment, ensuring functionality and user satisfaction.
- Managed installations, configurations, and on-site deployments of SaaS platforms, maintaining 100% project delivery on time and within scope.
Core competencies
- Product and Project Management
- Team Leadership
- User stories and QA Testing
- Agile Teams and Communication
- Power Platform (Power BI, Power Automate, Power Apps)
- SaaS
- Databases
- Cloud Services
- ERP Systems
- Scrum and Kanban
- Marketing
- Payroll
Education
- BachelorJose Miguel de Restrepo y Puerta · 2009
- Professional systemsSENA · 2011 · Completed
- English B2Academia de Idiomas Smart · Completed
Other courses
- Product Management CoursePlatzi · Completed
- Scrum Professional CoursePlatzi · Completed
Languages
- SpanishNative
- EnglishB2 — Professional working proficiency
References
References available upon request.